Leaving your pet behind while you travel is never easy. Choosing the right boarding facility makes all the difference.
1. Staff-to-Pet Ratios
One staff per 10-15 dogs during waking hours is the standard. Ask about overnight supervision.
2. Medical Emergency Protocol
Every quality facility needs a clear plan: nearby vet clinic, on-call vet, and a way to reach you.
3. Vaccination Requirements
Current rabies, distemper, and Bordetella for dogs or FVRCP for cats. No requirement is a red flag.
4. Facility Tour
A confident facility always says yes. Refusal is telling.
5. Individual Time
Ask about one-on-one time specifically for shy or elderly pets.
6. Size Separation
Small dogs in a large-dog play area is dangerous. Separate by size and temperament.
7. Daily Routine
How many outdoor breaks? Walk duration? Structured play time?
8. Own Food Policy
Diet changes cause digestive upset. Quality facilities accommodate your pet's food.
9. Live Camera Access
An industry standard now. Demonstrates facility confidence.
10. Difficult Behavior
Professional: redirection, separation, owner contact. Not punishment.
11. Cleaning Protocols
Kennel cough spreads fast. Ask about daily cleaning schedules.
12. Cancellation Policy
Understand fees before committing, especially around holidays.
Find verified boarding facilities at xpetotel.com.